chevstrap Privacy Policy – Understanding How Your Data Is Handled

When you register an account on chevstrap, we collect personal information that is necessary to verify your identity and process your transactions securely. This includes your full name, date of birth, email address, mobile number, and the payment method details you provide when making a deposit or withdrawal in Philippine pesos. We also collect technical data automatically when you use the platform, such as your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for Filipino players. Any information you voluntarily provide when contacting support — such as account queries or dispute details — is also retained as part of your account record. We only collect information that is genuinely needed to operate the platform and fulfil our obligations under applicable Philippine regulations.

The personal data we collect is used primarily to operate your account, process deposits and withdrawals, verify your identity, and ensure that the platform is used in accordance with our Terms and Conditions. We also use your information to monitor gameplay activity for responsible gaming purposes, to detect and prevent fraud, and to comply with any reporting obligations required under Philippine law. From time to time, we may use your contact details to send you important account notifications — such as security alerts or policy updates — but we do not use your data for unsolicited marketing without your consent. Aggregated, anonymised data may be used internally to analyse platform performance and improve the experience for all players. We do not use automated decision-making processes that produce legal or similarly significant effects on your account without human review. All data use is proportionate to the purpose for which it was collected, and we review our data practices regularly to ensure they remain appropriate.

chevstrap does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. We may share your information with trusted service providers who assist us in operating the platform — such as payment processors, identity verification services, and technical infrastructure providers — but only to the extent necessary for them to perform their specific function. All third-party service providers are required to handle your data securely and in accordance with applicable data protection standards. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines where we are legally required to do so. In the event of a business transfer or restructuring, your data may be transferred as part of that process, and you will be notified in advance where required by law. We take reasonable steps to ensure that any party receiving your data provides an adequate level of protection.

Your personal data is stored on secure servers and protected using industry-standard technical and organisational measures, including encryption, access controls, and regular security audits. We retain your data for as long as your account remains active and for a reasonable period thereafter, as required by applicable Philippine regulations or for the purposes of resolving disputes and enforcing our agreements. Access to personal data is restricted to authorised personnel who need it to perform their job functions, and all staff with access to player data are subject to confidentiality obligations. While we take all reasonable precautions to protect your information, no online platform can guarantee absolute security, and you are encouraged to use a strong, unique password and to log out after each session. If you suspect that your account has been compromised, please contact our support team immediately so that appropriate action can be taken. We review our security practices regularly and update them as needed to address emerging risks.

As a registered player on chevstrap, you have the right to request access to the personal data we hold about you, to ask for corrections if any information is inaccurate, and to request deletion of your data subject to applicable legal and regulatory requirements. You may also object to certain types of data processing or request that we restrict how your data is used in specific circumstances. To exercise any of these rights, please contact our support team using the email address provided in the footer of this page, and we will respond within a reasonable timeframe. Please note that some requests may be subject to identity verification before we can action them, to ensure that your data is not disclosed to an unauthorised party. Where we are unable to fulfil a request — for example, because we are legally required to retain certain records — we will explain the reason clearly. We are committed to handling all data rights requests fairly and transparently, in line with our obligations to Filipino players.

chevstrap uses cookies and similar tracking technologies to maintain your session, remember your preferences, and analyse how the platform is used so that we can continue to improve it. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to log in and use your account. Analytics cookies help us understand which parts of the platform are most popular and where improvements can be made, but these do not identify you personally. You can manage your cookie preferences through your browser settings, although disabling certain cookies may affect the functionality of the platform. We do not use third-party advertising cookies or share cookie data with external advertising networks. By continuing to use the chevstrap platform, you consent to the use of cookies as described in this section.